At Back Office Geeks, customer referrals are our best source of new business. We take particular care to ensure that you are delighted with the services that you purchased. However, if during the process or during your services contract, you become dissatisfied with our services or simply can’t follow through with the service, we can provide you with a refund.
The amount of your refund will be the amount that you paid us less the value of services that we have already delivered to you. If you signed a term contract for services, sometimes your cancellation can trigger a fee from another provider, which in turn may trigger a cancellation fee. We will make that clear at the outset of your contract.
Keep in mind that we will work with you to clearly define our process, and what, if anything, you need to provide in order for us to finish our work. That’s why the overwhelming majority of our customers are quite happy with our work. We want you to be happy too.